Where we started.
When the Bell System broke up, consumers suddenly found themselves with a choice of long-distance providers. While this sounded like good news for consumers, some providers only served urban areas, leaving countless rural Iowans without reliable or cost-efficient telephone service.
How we evolved.
Our network delivery model thrived even amidst constant regulation and change. But as the needs of users evolved and expanded, so did the need for new technology. When the old way of doing business was no longer the best way, INS took steps to reinvent itself. We leveraged our historical connectivity, partnered with ITCs and ensured the next generation of internet and cloud-based services would be available to small and mid-sized businesses all over Iowa. Today, we are proud to have the state's largest and most robust network. But that isn’t enough, we have taken strategic steps—outlined in a five-year plan—to make that network stronger, more secure, and more resilient. This plan includes a $60 million investment in infrastructure, fiber, and network equipment.
Our reinvention process opened some additional doors. We realized there was a need to diversify beyond the realm of telecommunications and find new ways to help clients enhance revenues, simplify their operations, and keep people connected. In other words, how could we help clients handle the complexities of doing business, so they can focus on their core purpose and passion?
The answer lay in our own past. We thrived in telecommunications by offering multiple connections on one central hub, and by constantly looking for optimal efficiency. It was natural, then, to apply those attributes to customer care and consulting.
And with that, Aureon was born.
Why we're right for you.
Today Aureon provides technology and network services, contact center services, and project management and consulting. Handling all these services yourself is possible, but it takes time and resources away from your business goals. Partner with Aureon so you can focus on what you do best: running your business.
